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General inquiries and partnership opportunities

contact@paycre.com

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24/7 assistance for ongoing transactions

support@paycre.com

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Frequently Asked Questions

Find quick answers to common questions

What problem does Paycre solve?

Paycre solves:

  • Cross-border payment uncertainty
  • Lack of trust between buyers and sellers
  • Delayed or conditional fund release
  • Compliance friction in high-value transactions
  • Operational complexity across jurisdictions
  • Fraud exposure in remote deals

It replaces informal trust with structured, rule-based transaction logic.

Who is Paycre for?

Paycre is designed for:

  • International buyers and sellers
  • Real estate transactions
  • High-value asset transactions
  • Lawyers and transaction coordinators
  • Cross-border business deals

If a transaction involves trust risk, timing risk, or compliance complexity — Paycre is relevant.

Is Paycre a bank?

No. Paycre is not a bank. Paycre works with regulated financial institutions and licensed partners to facilitate secure fund handling.

How do I create an account?

We set up accounts only for people involved in a confirmed transaction.

What currencies does Paycre support?

Supported currencies depend on partner banking infrastructure and jurisdiction. Major international currencies and Stablecoins are supported. For specific requests, contact support.

How are funds held during a transaction?

Funds are safeguarded with regulated financial partners and are released according to predefined transaction conditions.

Can a transaction be cancelled?

Yes, if all contractual conditions allow it. Cancellation terms depend on the agreed transaction structure.

What fees does Paycre charge?

Fees depend on:

  • Transaction size
  • Jurisdiction
  • Complexity
  • Compliance requirements

Transparent pricing is provided before transaction initiation.

Is my data secure?

Yes. Paycre applies:

  • Encryption standards
  • Secure authentication
  • Restricted internal access controls

Compliance with applicable data protection regulations is maintained.

Can lawyers or intermediaries use Paycre?

Yes. Lawyers, brokers, and transaction coordinators can initiate or manage transactions on behalf of clients, subject to verification.

What happens if there is a dispute?

Paycre's structured transaction logic reduces disputes by aligning release conditions with agreed milestones. If a dispute arises, predefined contractual mechanisms apply.

I did not receive the verification email. What should I do?

First, check your spam or junk folder. If not found, ensure your email address was entered correctly and request a new verification link. If the issue persists, contact your Transaction Coordinator or support.

My account is locked. How can I regain access?

Accounts may be temporarily locked after multiple failed login attempts. Wait 15 minutes and try again, or use the password reset function. If the issue continues, contact your Transaction Coordinator or support.

Can I speak with someone directly?

Yes. Depending on the matter, Paycre can arrange a call. Use the contact options provided and briefly describe your request.

Does Paycre provide onboarding guidance for first-time users?

Yes. Transaction walkthroughs and onboarding support are available for users executing their first transaction.

What documents are typically required for verification?

Depending on jurisdiction and transaction size:

  • Government-issued ID
  • Proof of address
  • Source of funds documentation
  • Corporate documents (for companies)

Additional enhanced due diligence may apply.

Can I use Paycre if I am outside the EU?

Availability depends on jurisdiction and compliance considerations. Contact Paycre with your country of residence to confirm eligibility.

Can multiple parties access the same transaction?

Yes. Authorized participants can be added to a transaction, depending on role and permissions.

How secure is the Paycre platform?

Security measures include:

  • Encrypted communication
  • Two-factor authentication (where applicable)
  • Controlled access architecture
  • Transaction monitoring

Security is continuously reviewed.

What happens if one party does not meet agreed conditions?

Funds remain governed by the predefined transaction rules. Release occurs only when agreed conditions are satisfied.

Upcoming Events

Meet us at these industry conferences and webinars

25 MAR

Crypto Assets Conference

Frankfurt, Germany

Conference
14-16 APR

Paris Blockchain Week

Paris, France

Crypto & Blockchain
22-23 APR

PropTech Summit

Hamburg, Germany

Real Estate Tech
29-30 APR

Token2049 Dubai

Dubai, UAE

Global Crypto Event
10-11 JUN

Nexus Luxembourg 2026

Luxembourg

Digital Finance
2-4 JUN

Money 2020 Europe

Amsterdam, Netherlands

Fintech & Payments
17-18 SEP

European Blockchain Convention

Barcelona, Spain

Crypto & Web3
6-8 OCT

Fintech Meetup Europe

Lisbon, Portugal

Fintech

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